You can contact support by creating a support ticket in our Discord.
To report a bug, create a support ticket in our Discord with a detailed description of the issue.
To create an account, click on the 'Register' link at the top of the page and fill out the required information.
If you have forgotten your password, click on the 'Forgot Password?' link on the login page and follow the instructions to reset it.
To delete your account, go to the 'Account' page and click the delete button. You will recieve an email with a confirmation.
We gave certain measures to deal with fake information. If anyone sees something that is suspicious, they can submit a support ticket and it will be investigated to the best of our ability. Depending on the situation we may correct the data or softban the character.
A softban is a status that can be put on a character by PokeMMO Zone staff. A softban will remove the character from all leaderboards, but the user will still be able to log in and use the website.
When a character is softbanned, the owner of the character will recieve an email with the reason. They should make a support ticket in the Discord to resolve the softban with PokeMMO Zone staff.
To create a character, go to the 'Character' page and click on 'Create Character'. Fill out the required information and submit.
To join a team, go to the 'Team' page and apply to the team with a character. Staff of the team will need to approve you.
To create a team, go to the 'Create Team' page, fill out the required information, and submit your request. An admin will review your request as soon as possible.
If your team creation request is denied, you will receive an email with the reason for the denial. You can correct any issues and resubmit your request. You can also open a support ticket to address any issues.
To invite members to your team, go to the 'My Teams' page, click on 'Invite Character', and enter the character's name.
To view your team members, go to the 'My Teams' page and click on your team name.
To leave a team, go to the 'My Teams' page and click on 'Leave Team'.
To view your shiny Pokémon, go to the 'Character' page for the character with the shiny Pokémon.
To add a shiny Pokémon, go to the 'Character' page for the character and it can be added/edited/deleted there.
To view the leaderboards, go to the 'Leaderboards' page.
Originally we considered making the website so that people would have to login with Discord. The reason this was not done is that not everyone has discord and it is even banned in some contries. Everyone needs an email to play PokeMMO so our logic is that everyone will be able to make an account with an email.
There are theorectical limits to the amount of files that can be uploaded to the website, as well as security considerations to consider. There is also a moderation aspect where we wouldn't want inappropriate images on the website. These are things that the PokeMMO Zone team does not want to address at this time in favor of working on other features.
Having messaging or other social features on the website requires an amount of moderation that the PokeMMO Zone staff is not prepared to handle.